When you cancelled your membership we sent you a confirmation email. If you can't find it, check your spam folder or contact our live support 1-844-401-8278. Remember that the email is sent out to the address we have on file for your account. You can update this email by contacting support.
a) We will refund you if your account was billed by accident, you had technical problems or was the victim of fraud.
b) Dissatisfaction with our service may make you eligible for a refund.
Please direct all questions to our live support at 1-844-401-8278. *This is a shortened version of our terms of service. Please read our full Terms of Service for more detailed info.
It takes around 24 hours for us to process your refund and send out a confirmation email. Your bank account will get the refund in less than 7 days. All further questions surrounding refunds should be asked to our live support at 1-844-401-8278.
If you received a confirmation email that your membership has been cancelled, then there should be no further charges. Speak to our support department 1-844-401-8278 and they will take care of this for you.